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Falk, J.H., Haley Goldman, K., & Ellenbogen, K. (2007). Understanding the Intersection of Museum Audience Motivations and Technology. In Museum Informatics: People, Information, and Technology in Museums. New York: Taylor & Francis.
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Storksdieck, M. (2005). Making the case for urban outreach: What can the protected areas community learn from museums? In Trzyna, T. (ed.): The Urban Imperative. Sacramento, CA: California Institute of Public Affairs, pp. 157-164. http://www.interenvironment.org/pa/storksdieck.htm